Refund Policy for Nerd Legion
At Nerdlegion, we want to ensure that you are 100% happy with your purchase.
Refund Eligibility Window:
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You have 30 days from the date of purchase to request a refund or replacement.
Conditions for a Refund:
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The item must be unused and in the same condition that you received it.
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It must also be in the original packaging or box.
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To complete your return, we require a receipt or proof of purchase.
Non-refundable items:
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Digital Items
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3D Prints (however you can request reprints)
Exchanges (if applicable):
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We only replace items if they are defective or damaged.
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If you need to exchange it for the same item, send us an email at nerdlegioninc@gmail.com and send your item to: 8335 Bay Garden lane.
Shipping To Return Your Product:
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Refund Process:
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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We will also notify you of the approval or rejection of your refund.
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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
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If you haven’t received a refund yet, first check your bank account again.
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Then contact your credit card company, it may take some time before your refund is officially posted.
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Next, contact your bank. There is often some processing time before a refund is posted.
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If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Contact Email].
Need Help?
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For questions related to refunds and returns, please contact us at nerdlegioninc@gmail.com